Advertisement

Spiceworks Desktop7.5

Spiceworks(Free)

User rating4

Advertisement

The Spiceworks Help Desk is an excellent tool that is part of the Spiceworks Desktop app. To get started you simply need to install the Spiceworks Help Desk desktop app on a dedicated machine, and undertake some configuration, and then have your users submit tickets.

Tickets are then worked through within the app. Spiceworks handles sending out notifications via email etc. Additionally, you can run reports related to tickets within the app.

Ticket Submission:

  • Via the Help Desk UI from an admin.
  • Via the user portal from an end user.
  • Via email from an end user.

As soon as tickets have been created, you can access them within Help Desk. To ensure the task is easier, tickets can be filtered by chosen criteria. This is helpful in cases where you need to see tickets assigned to certain technicians.

The Spiceworks Help Desk allows you to keep your users informed on tickets they’ve submitted. Identify common issues that crop up on a regular basis. You can document your work for reference in the future, and assign tickets to different technicians.

Please note, in order to use the Spiceworks Help Desk you need to Login or register for Spiceworks.

Title:
Spiceworks Desktop 7.5 for Windows
File size:
73.28 MB
Requirements:
  • Windows 10,
  • Windows 7 64-Bit,
  • Windows Vista 64-bit,
  • Windows 10 64-bit,
  • Windows 2008 R2,
  • Windows 2008 64-bit,
  • Windows Vista,
  • Windows 2003,
  • Windows 7,
  • Windows 2000,
  • Windows 9x,
  • Windows 8,
  • Windows XP,
  • Windows 2012,
  • Windows 2008,
  • Windows XP 64-bit,
  • Windows 8 64-bit
Language:
English
Available languages:
  • English,
  • Italian,
  • French,
  • Spanish,
  • Polish,
  • Chinese,
  • German,
  • Japanese
License:
Free
Date added:
Friday, August 18th 2017
Author:
Spiceworks

https://www.spiceworks.com

SHA-1:
78cc7596d7f862ad94a57c7b11b58c1839b96fa4

We don't have any change log information yet for version 7.5 of Spiceworks Desktop. Sometimes publishers take a little while to make this information available, so please check back in a few days to see if it has been updated.

Can you help?

If you have any changelog info you can share with us, we'd love to hear from you! Head over to ourContact pageand let us know.

Advertisement