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Spiceworks Desktop7.5

Spiceworks(Gratis)

Punteggio utente4

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The Spiceworks Help Desk is an excellent tool that is part of the Spiceworks Desktop app. To get started you simply need to install the Spiceworks Help Desk desktop app on a dedicated machine, and undertake some configuration, and then have your users submit tickets.

Tickets are then worked through within the app. Spiceworks handles sending out notifications via email etc. Additionally, you can run reports related to tickets within the app.

Ticket Submission:

  • Via the Help Desk UI from an admin.
  • Via the user portal from an end user.
  • Via email from an end user.

As soon as tickets have been created, you can access them within Help Desk. To ensure the task is easier, tickets can be filtered by chosen criteria. This is helpful in cases where you need to see tickets assigned to certain technicians.

The Spiceworks Help Desk allows you to keep your users informed on tickets they’ve submitted. Identify common issues that crop up on a regular basis. You can document your work for reference in the future, and assign tickets to different technicians.

Please note, in order to use the Spiceworks Help Desk you need to Login or register for Spiceworks.

Titolo:
Spiceworks Desktop,7.5 per Windows
Dimensione File:
73.28 MB
Requisiti:
  • Windows 10,
  • Windows 7 64-Bit,
  • Windows Vista 64-bit,
  • Windows 10 64-bit,
  • Windows 2008 R2,
  • Windows 2008 64-bit,
  • Windows Vista,
  • Windows 2003,
  • Windows 7,
  • Windows 2000,
  • Windows 9x,
  • Windows 8,
  • Windows XP,
  • Windows 2012,
  • Windows 2008,
  • Windows XP 64-bit,
  • Windows 8 64-bit
Lingua:
Italiano
Lingue disponibili:
  • Italiano,
  • Inglese,
  • Francese,
  • Spagnolo,
  • Polacco,
  • Cinese,
  • Tedesco,
  • Giapponese
Licenza:
Gratis
Data Aggiunta
Friday, August 18th 2017
Autore:
Spiceworks

https://www.spiceworks.com

SHA-1:
78cc7596d7f862ad94a57c7b11b58c1839b96fa4

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