Zendesk for Web Apps

InvGate Service Desk

SherpaDesk

Billings Pro for Mac

amoCRM

Hatchbuck

Picreel

RingCentral

RingCentral is a cloud phone system that can securely deliver high quality voice, fax, text and conferencing for your business; no matter what the company’s size, budget, location or devices used by your employees. With RingCentral you connect IP desk phones and PCs to your Internet connection and then install the RingCentral Mobile App on your employees’ smartphones. It is these endpoints which communicate with the RingCentral cloud platform to enable a seamless communications system across all your office locations. RingCentral’s cloud communications solution is so much easier to manage, not to mention far more flexible than standard legacy, on-premise PBX phone systems. No matter what the nature of your business, RingCentral can help you stay connected across multiple locations, with desk phones, smartphones/tablets, and soft phones. Moving to RingCentral’s cloud phone system from your current system is a fast and straightforward procedure; a RingCentral implementation specialist will manage the transition for you, so all your office locations and remote working employees will be taken care of. The logistics of transferring your existing phone numbers, ordering new lines, or choosing from local, toll-free, and vanity numbers can be undertaken by your account representative, thereby leaving you to get on with the most important thing; your business. Flexibility RingCentral provides you with a flexible communications platform, which can adapt to the needs of your business. RingCentral’s systems are a robust solution that can easily be scaled as your business grows and expands. You can set up, manage and access your communications from anywhere you choose by using any smart device or via the web. RingCentral utilises a unique click/tap interface that is easy to operate and thereby will reduce IT workloads, and increase your productivity levels. RingCentral’s Intelligent collaboration will give your employees the power to share files, manage projects, and collaborate across your business more productively than ever before. Call Management RingCentral’s business phone system is fully customizable to suit your needs. When customers contact your business, you want them to experience a professional and personalised service. The advanced call management features of RingCentral’s cloud phone system means that your team will provide a clear and consistent service across the board. When you first log in, an online wizard walks you through the setup of your users and basic phone system settings. You can then move on to set up services such as Call answering rules, Call forwarding, Call logs, and Message alerts. There are also really useful features such as Missed-call notifications and Automatic call recording. Integrations and Mobility RingCentral provides you with an integrated voice, fax and text service. The cloud-based office phone system lets you work when you need to. Because nearly all management features are available on RingCentral Mobile Apps for iOS® and Android™ you are never tied down. RingCentral allows for seamless integration with other cloud business apps you rely on day to day, including Microsoft Outlook®, Box, Dropbox and Google Drive. It also integrates really well with services from Oracle® Sales Cloud, Salesforce®, Zendesk® and Office 365™. These integrations and supported services means you will stay connected and remain productive. Pricing RingCentral operates a subscription pricing model and services start from $19.99/month, with a Free Trial (No Credit Card required) to let you feel comfortable trying out their services. RingCentral Office™ services start from $19.99 per user and RingCentral Professional™ is charged from $9.99 per user. Bottom Line RingCentral is a key solution for Freelancers, Large Enterprises, Non Profits, Public Administrations, and Small Businesses alike. The communication services are provided at a fraction of the cost of outdated PBX hardware, and because it supports devices from across all major platforms including iOS®, Android™ Windows Phone, and Mac OS/WindowsOS, combined with a seamless integration with other cloud business apps, RingCentral is a complete cloud phone solution that covers all the bases.

BIME

Customer data is generated in all kinds of different ways, the trick is to be able to gather that data and make good use of it. BIME, by Zendesk, is a cloud-based solution that is able to collate data and, amongst other things, produce in-depth reports. With BIME, business owners and managers can generate meaningful metrics within the context of their organizations, products, and customers, and they can analyze data without SQL. A geat thing about BIME is that Key organizational, product, and customer data can be analyzed without SQL. The platform offers more than 65 plug-and-play connectors that give you the ability to customize metrics and KPIs, and present data in interactive dashboards. Not to mention the fact that it is a mobile-friendly solution, therefore dashboards generated by the platform are responsive on all devices and tablets! Plug-and-play Connectors A great feature of BIME is the ability to connect your data to other apps and services. BIME by Zendesk offers more than 65 connectors, which make it possible for users to connect the data from disparate apps and services. Once you are setup with BIME, you can start connecting data from business apps such as Salesforce and Google Analytics, and social platforms such as Facebook and Twitter. You also have access to various flat files, and data warehouse solutions such as Redshift and BigQuery. Data Visualization BIME’s data visualization tools give you a plethora of different ways to showcase your results. With BIME you have access to impactful charts, detailed graphs, and interactive dashboards that all serve to bring your data to life. There are more than 25 visualization types to choose from, combined with over 65 plug-and-play connectors and customizable metrics that are all point-and-click, to enable your teams to create the most detailed charts without any prior technical experience necessary. Team Collaboration BIME offers collaboration features meant to improve the customer experience and boost internal operations. The platform provides you with a number of sharing and collaboration features to get the most out of your data. BIME’s dashboards are able to be distributed to various team members, outside consultants, and customers. Dashboards and charts with links can be shared amongst users, which can then be embedded into websites and blogs. This, in turn, will drive more meaningful engagement with your customers by posting your visualizations publicly on the web. Email reports and dashboards can be scheduled to be delivered directly to the inbox, which is a great way to keep on top of data with minimal effort. KPI alerts can likewise be configured to trigger emails and notifications into channels such as Flowdock and Slack. Integrations BIME users are able to connect their customer data with more than 65 pre-built connectors, including Amazon Redshift, Facebook Ads, Google Analytics, Google Adwords, Google BigQuery, Intercom, LinkedIn, MySQL database, Salesforce, and Zendesk. Pricing BIME uses a subscription pricing model, with plans starting from $490 per month, (with annual contracts) for the Base plan. For this you get all the features of BIME and over 45 connectors, such as Google Analytics, Salesforce, Zendesk, and MailChimp. The Big Data plan costs $690 per month. For this you get all the features in the Base Plan plus access to SQL DB connectors, such as Amazon Redshift, Google BigQuery, and MongoDB. The monthly subscription fee comes with two studio users and an additional dashboard viewers. Additional studio users are priced at $90 per month and dashboard viewers are $9 per month. BIME also provides a free trial (no credit card required). Bottom Line Overall, BIME has a easy-to-use interface that has been built for both technical and non-technical analysts. It comes with over 65 plug-and-play connectors that bring together data from various third-party apps. It is both scalable and flexible and can be configured to suit most SMBs. With team collaboration tools and a plethora of plug-and-play connectors, you can see why SMBs from across the globe take advantage of Zendesk’s BIME.

Sisense

Sisense is a Business Intelligence (BI) solution that uses stunning data visualisations. It was developed to be accessible for users of all levels of expertise, even novice users with no prior experience with BI software. The platform can be used by companies of all levels and sizes and because it doesn’t require a long implementation period or extensive training, businesses can begin using it almost immediately. Sisense’s stand-alone applications provide users with the tools they need to manage and support business data using visuals and reporting. It offers data and text mining with interactive analytics tools. Sisense uses ElastiCube as their analytics database, which makes use of In-Chip technology. This enables a single server coupled with minimal hardware to handle big data. Integrated within the suite, Sisense includes functionality for dashboards and scorecards; data warehousing; extract, transform and load (ETL); and a query and report writer. The entire suite is managed via a single interface that has been designed with the end-user in mind. Data Visualizations A key feature of Sisense is the ultra detailed data visualizations that give you a clear and unrestricted view of your data. Sisense’s data visualization toolset, provides you with the ability to generate dynamic visuals and interactive business intelligence reports. You can create stunning graphical representations of your data in the form of charts and from these, you can produce whatever reports you need. You have the option to adjust queries by clicking on any section of a chart or graph, and then drill down to view underlying data. Sisense can also format the data correctly, ensuring it is primed for whichever visualization type you choose. Dashboards With Sisense, users can design interactive dashboards using widgets. You can customize the dashboard that best suits your needs by using different visualization types. You can choose from geographical maps, gauges to measure KPIs, line charts, scatter plots, and pie charts. Because Sisense makes good use of drag and drop functionality, you can simply choose what you need and place it into the dashboard on the page location where you need it. An individual dashboard has the ability to hold numerous widgets and filters, which can be added or removed as required. Integrations Sisense has great support for third part data sets to be integrated into its Dashboard. Usefully, it has built-in connectors that allow it to join present and future data. Sisense connectors support file types such as MS Excel, CSV, and MS Access. It also supports applications such as Amazon Redshift, Google AdWords, Google Analytics, Google Spreadsheets, and Salesforce, Quickbase and Zendesk. Pricing Sisense’s pricing model is based upon a users individual requirements. Key factors include the number of concurrent required users and the volumes of data being processed. Sisense provide a free trial (No Credit Card required). For further information please contact Sisense directly. Bottom Line Sisense provides a solid platform for Data analysis for both data professionals and nontechnical staff. It has a fresh and clean user interface, customizable dashboards, and outstanding data visualisation tools that provide users with a better way to view data from multiple areas within a single environment. Sisense also has a really quick implementation time, with no lengthy customizations required before users can begin using it.

QuickBooks Online

QuickBooks Online is a cloud-based financial suite that has been designed for SMBs, to perform accounting, billing and invoicing tasks, from a single platform. With QuickBooks Online you can create and manage invoices, print checks, track payments, reconcile banking and credit card transactions, manage bills, and create estimates. QuickBooks Online has an intuitive and user-friendly interface to work with, along with mobile tools for iOS devices and Android powered smartphones and tablets, that provide a more flexible and time-efficient way of managing financial transactions, such as creating invoices, and tracking expenses whilst on the move. Built-In Reports QuickBooks Online has numerous pre-built reports to choose from, which can give a visual representation showing the overall financial health of your business. These reports fall into several different categories: Business Overview, Manage Accounts Receivable, Manage Accounts Payable, Accountant Reports, Reconciliation Reports, Manage Products and Inventory, Review Sales, Review Expenses and Purchases, Manage Sales Tax and Manage Employees. To create a report, navigate to Reports from the QuickBooks dashboard and simply select the type of report you need. If you need to customise the reporting fields you can do so here, if required. Next, select a transaction date from a drop-down menu or specify your target date range. Finally, click Run Report. The produced information can be printed, emailed, or exported as an Excel file. Online Banking Integration With QuickBooks Online’s banking integration, you are able to securely connect and sync your online bank feed, in order to automatically gather financial transactions. This is a great time saving feature that saves you having to manually input the data. Once synced, using the information that your bank has stored with the funds going in and out of your account, such as amounts, transaction dates, and the places where the transactions occurred, you can either accept or delete transactions. You can then categorize and assign them to suppliers or customers. Connecting your bank to your Quickbooks Online account is straightforward enough. Navigating from the QuickBooks Online dashboard, choose Transactions, and then Banking. On the upper right hand of the screen there is a blue button marked Add Account. Here is where you will be prompted to enter your bank’s name or URL. You can also choose from a list of popular financial institutions. You will also need your online banking username and password to establish a secure connection. As soon as your login credentials have been verified, simply follow the prompts to continue. Invoice Creation The layout of the dashboard is easy to navigate and will feel familiar to most users. On the top section of the QuickBooks Online dashboard, in the middle, there are three buttons which allow you to view recent transactions, search for transactions, and create invoices. To create an invoice, simply click on the plus (+) button and select Invoice from the drop-down menu. You are then shown the Invoice page, where you then populate the data, such as customer name, email address, billing address, payment terms, invoice date, and due date. You can enter product/service line items manually, or select them from a pre-defined field. Any tax calculations and discounts are automatically deducted from the invoice amount, viewable in the top right corner of the screen. Invoices can also be branded by adding your company logo, a background image, choosing your own font and designating custom fields. Usefully invoices can be sent individually or in batches. Integrations QuickBooks Online seamlessly integrates with other QuickBooks apps such as QuickBooks Payments and QuickBooks Payroll. QuickBooks Online also offers add-ons such as Bill.com, Jobber, Mavenlink, Method CRM, Shoeboxed, and TSheets. QuickBooks Online also integrates with the following apps and services; Abacus, Chrometa, Concur, Fundbox, Gusto, Insightly, NimbleSchedule, PayPal TriNet Expense, Receipt Bank, Shopify, Vend, Workfront, Zendesk, Zoho CRM, Unleashed Software, Xpenditure Expenses, Unify by Webgility, and VeriClock. QuickBooks Online also has an API available for use. QuickBooks Online is available in English, French, Portuguese and is supported on Android and iOS devices. Pricing QuickBooks Online uses a subscription pricing model that has a free trial available (no credit card required) It has three pricing plans: Simple Start, Essentials and Plus. Simple Start is priced at $9.99 per month and allows one user to reconcile bank transactions and create estimates and invoices. The data can be shared with two accountants. The Essentials plan is priced at $19.99 and includes all the features of the Simple Start plan, with an additional accounts payable feature, which allows up to three users track and pay bills. Finally the Plus plan is priced at $29.99 per month and supports up to five users. It also comes with inventory and 1099 preparation included. Bottom Line QuickBooks Online is a complete accounting solution. With invoicing, billing, estimates, and more, all available from one single platform. It has native mobile apps for Android and iOS devices, which allow you to keep track of the financial health of your businesses anytime and anywhere. QuickBooks Online is easy to set up and highly customizable. With automatic syncing tools to link your bank and credit card accounts, QuickBooks Online gives you an easy way to collaborate with your accountant or bookkeeper.

Falcon.io

Falcon.io offers a platform for social media marketing and customer experience management. It features analytics and audience management data, along with tools for engagement, social listening, and content marketing. With Falcon.io marketing teams are able to deliver more personalized brand experiences across touch points that are solidly based on enriched customer profiles. Falcon.io features a highly intuitive and collaborative interface that is easy to work from. This is nicely complemented by comprehensive support and consultancy services. Collaboration Tools Falcon.io allows marketing teams working in a variety of places, whether that be HQ, local marketing groups or dealerships, to collaborate together and ensure a consistent brand presence across various social media types. Falcon.io incorporates total functionality for social marketing and still remains simple to use with a visualisation-based user experience that is both engaging and comprehensive. Integrations Falcon.io integrates with Google Analytics, Zendesk, Facebook Ads Manager. It also offers an API. Pricing Falcon.io uses a subscription pricing model with a free trial available (no credit card required). As far as pricing structure is concerned, Falcon.io offers two, tailored service plans, Pro and Premium, which are individually designed to suit company size and social media needs. Both offer varying services and support levels. Bottom Line Falcon.io is ideally suited to medium-sized and enterprise companies across a broad range of industries. With Falcon.io users have the tools and capabilities that will enable them to listen to their consumers and target audiences, and effectively engage customers in a variety of ways.

amoCRM

amoCRM is not a simple, traditional customer relationship management service. It is far more than that. amoCRM is a sales management platform that can both eliminate lost leads and also increase sales conversions. It provides an intuitive, cloud-based solution that is available in any location that has an Internet connection. Use amoCRM to manage your sales pipeline and sales team, whilst also getting a better insight into your organization’s sales patterns via customizable analytics and reports. amoCRM’s B2B leads and sales management tools will help convert your leads and transform them into valuable clients. amoCRM organizes your contacts, but it can also do so much more. It can filter leads, and tasks that need to be completed, whilst also providing you with other useful, customizable options. Mobile With mobile access, you can update your contacts, monitor transactions, schedule tasks and more. Usefully, the amoCRM app has an offline mode, which lets you record notes, even when there is no Internet connection. As soon as you connect online again, the app will sync with the cloud. Integrations amoCRM integrates well with the following apps and services: Wordpress, Xero, ActiveCampaign, MailChimp, LiveChat, Zendesk, Formstack, JumpBox for the Asterisk Telephony System, Dropbox, Joomla, Twilio, Wufoo, Olark, Unbounce, Google Analytics, Facebook, Snapengage, Mandrill, Microsoft Outlook, Google Calendar, Slack, Gmail, Google Contacts, and Zapier. amoCRM also has an API available as well. Pricing amoCRM uses a subscription pricing model, with plans priced at $15.00 per user, per month. There is a free trial available (no credit card required). There are no additional taxes or surcharges applied and you are able to cancel at anytime. Bottom Line Overall, amoCRM is a solid platform for SMB’s to fully manage customer relations. The cloud based, hosted CRM platform is very intuitive and easy to use. It is ideally suited to sole traders and small businesses, although the framework is strong enough to support larger organizations. It has an abundance of tools to assist in managing company sales, including sales pipeline reporting and analysis. It also comes fully scalable to meet future growth needs, without the need to change platforms or retrain staff.

PagerDuty

PagerDuty is a response and alerting service, which integrates with almost any monitoring service. It can be configured to deliver alerts by phone call, email, text, or via iOS and Android apps. It comes with delivery confirmation and automatic re-routing as well. PagerDuty is very easy to use and the dashboard provides you with a clear overview of the current state of play across all of your monitoring tools. It provides data on every incident and its alert status. With the ability to configure smart scheduling and alert escalations, your entire team is kept the loop. PagerDuty's advanced analytics tools can be configured to assist you in identifying key trends, such as team performance etc. Integrations PagerDuty supports integrations with a number of IT infrastructure monitoring tools and services, including Nagios, New Relic, Splunk, and Zenoss. PagerDuty also integrates well with the following apps and services: Amazon EC2, Bitium, Datadog, Flowdock, HipChat, Google Apps for Work, JIRA Software, Slack, XI, Zapier, Zendesk. PagerDuty also has an API available as well. Pricing PagerDuty uses a one-time license subscription pricing model with prices starting from $9.00 per month. There is a free trial available (no credit cad required). The LITE plan is priced at $9 per user, per month, billed annually or $10 month-to-month. Next up is the BASIC plan, priced at $29 per user, per month, billed annually or $34 month-to-month. The STANDARD plan is priced at $49 per user, per month, billed annually or $59 month-to-month. Finally, the ENTERPRISE plan is priced at $99 per user, per month, billed annually. Bottom Line Overall, PagerDuty’s alerting and incident tracking system helps IT operations and DevOps engineers resolve critical errors in their IT systems quickly. It has a detailed, customisable dashboard and can integrates with a wide variety of systems.

Microsoft 365

Microsoft 365 is Microsoft’s cloud collaboration suite (formerly known as Office 365), which provides a secure space to store, edit and share files and documents. It has a vast array of tools that can help to connect dispersed teams using shared calendars, messaging and conferencing tools. The business class email provides 50 GB of storage per user, and is able to send messages up to 25 MB in size. This is great for sending images and applying custom formatting. With Microsoft 365 you can customize inbox rules and notifications, and update your calendar and to-do list, in order to help you prioritize your tasks. The online chat and instant messaging tools let you communicate with colleagues more effectively along with one-to-one, or one-to-many voice and video calling. Some great features of Microsoft 365 are the collaboration and knowledge sharing tools for both internal and external purposes. Documents can be accessed and viewed by clients, and you can also create project-specific mailboxes and websites that can be tailored for specific teams, complete with automatic policies. Instant Messaging With Microsoft 365 you can use your computer for video calls and are able to conduct online meetings or connect with your co-workers via instant messaging. File Sharing The ability to share your work with others, and be able to collaborate together, is a must-have feature of today’s modern office. Microsoft 365 lets you store and organize your most important documents easily, with 10GB of overall storage to work with, you'll never run out of space to store what you need. Calendars and Email You no longer have to be tied to your desktop in order to view emails and organise your calendar. With Microsoft 365 and a smart device, you carry your email and calendar with you, wherever you go. Calendars and Email can be accessed from any supported computer or smart device that has an Internet connection. Multi Language Microsoft 365 supports the following languages: Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, and Ukrainian. Supported countries include Australia, Canada, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States. Pricing Microsoft 365 uses a subscription pricing model, with plans starting from $4.00 per month. Microsoft also provides a free trial to test out the software (no credit card required). Bottom Line Microsoft 365 is a secure way to create, store and edit your documents online. Using Microsoft 365 you can run your business with powerful cloud services that don´t require any in-depth IT expertise. You can access your emails, and attend meetings virtually, along with sharing files or creating a professional website. No matter what it is you need, Microsoft 365 helps you be productive on the go. It works with mobile devices such as Windows Phone, iPhone, iPad, Android, Symbian and Blackberry, and can be accessed via Mac OS or Windows OS.

Yammer

Yammer is an enterprise social network with a wide range of features that have been designed to improve communications across your entire organization. With Yammer you can create groups, and provide a collaborative workspace for teams to share files, organize project deadlines, and gather feedback. Yammer can also be used as an instant messaging service, with a place to conduct private conversations with two or more people. With Yammer, you can see who is online at any time and use the @mention function to tie in more people to the conversation. All communications are stored and organized in the Yammer inbox. With Yammer you can follow all your @mentions, conversations, group announcements and private messages. There is also a Priority Messages tool, which allows you to focus on the most important communications before turning your attention to anything else. Yammer is a great tool to identify experts within the company and locate relevant people within the Member Directory. Users can create a company profile with some basic info, a photo, and information on the various skill set they have. Integrations Yammer integrates with the following apps and services: Microsoft Dynamics CRM, Microsoft Dynamics AX, SharePoint, Badgeville, Scoop.it, Gooddata, Twitter, Zendesk, Hootsuite, Mindflash, and GitHub. Yammer also has an API available as well, and it comes with English and Spanish language support. Yammer supports Windows Phone, and Android, and iOS devices. Pricing Yammer uses a freemium subscription pricing model with plans starting from $3.00 per month for the Yammer Enterprise Standalone plan. Next up is the Office 365 For Business plan, which starts at $5 per user per month. There is also an Office 365 For Education plan available as well. Yammer offers a free trial available (no credit card required). Bottom Line Yammer can be used by businesses of all sizes, from large enterprises through to small firms, and everything in-between. With stand out features such as mobile compatibility, integration with a wide variety of apps and services including Office 365, and the ability to share files, links, and images across private conversations and public groups, you can see why businesses from all sectors are using Yammer.

Asana

Asana is a project management solution that facilitates team communication and collaboration on projects and tasks. Asana can be used to create projects and tasks within projects. Team members can be added to projects and tasks, and files can be shared between team members to enable seamless collaboration between them. With Asana you can see, organize and manage tasks and priorities for all your team members from one place. You can remain updated on task changes and task completions, leave comments, give feedback, upload attachments and set due dates. You can also delegate, prioritize and follow tasks and team members in a simple and clean way. Smart Inbox The Asana inbox is designed to receive notifications on all task and project related activity. For instance, when a task is assigned to you, if a task is due, if someone has added you as a follower, if a task is updates or completed, if a due date us changed on one of your tasks, if someone adds a comment or if an attachment is added to one of the tasks you are following. With Asana, you will always be kept up to date on everything. Integrations Asana integrates with the following apps and services: Wordpress, MailChimp, Zendesk, JIRA Software, HipChat, Dropbox, Okta Identity Management, Pivotal Tracker, Harvest, Evernote, GitHub, Box, Google Drive, Campaign Monitor, Wufoo, Bitium, Usersnap, Slack, Weekdone, Velocify, Zapier, SupportBee, Hall, Hubstaff, Glip, and Front. The Asana Mobile app for the iPhone provides native app access to a growing portion of Asana features. You can also add and access data in Asana programmatically via a simple REST API. Supported devices include: Android powered smartphones, iOS devices, Windows Phone, Mac OS X, Windows OS, and web-based access. Pricing Asana uses a freemium, subscription pricing model. There is a free trial available (no credit card required). The Asana Basic plan is charged at $0.00 for teams of up to 15 users. You receive unlimited tasks, projects, and conversations and access to a basic dashboard. The Asana Premium plan is billed annually at a cost of $21 per month for 5 members, $42 per month for 10 members, $84 per month for 15 members, $125 per month for 20 members, $209 per month for 30 members, $334 per month for 40 members, and $417 per month for 50 members. The Asana Premium plan includes private teams and projects, unlimited guests, unlimited dashboards, data export, SSO and SAML, centralized administration, and a customer success program. Bottom Line Overall, Asana is a solid platform that allows teams to share, plan, organize, and track the progress of the tasks, which each member is working on. The multiple workspaces give you a place to organize multiple teams, projects and tasks and to stay abreast of progress without having to follow numerous email threads. It is a great product that specializes in helping teams manage workflows. It comes with an attractive design, furnished with fluid interactive elements. It comes with flawless integrations with a variety of key apps and services and Asana also affords you with the ability to generate amazingly detailed data reports as well.

CloudHub

CloudHub is the platform as a service (PaaS) component of Anypoint Platform. It provides users with a fully-managed, multi-tenanted, secure cloud platform dedicated for integration and APIs. It is available globally, making it easy for organizations to fully enjoy cloud-based integration as the system does not require continuous software updates or any hardware maintenance. CloudHub is rock solid integration platform for connecting enterprise apps on-premise and in the cloud. The Anypoint technology platform is able to deliver the fastest, most reliable integration experience. Using CloudHub eliminates costly point-to-point integration. CloudHub uses simplified development tooling, an extensive library of connectors and a solid, reliable cloud based platform, which enable organizations to be up and running in no time. CloudHub removes the need for complex integrations, and enables organizations to easily build high-performance, multi-protocol interactions between heterogeneous systems and services, whether that be on-premise or in the cloud. Pre Built Connectors CloudHub has numerous powerful features, including cloud scalability, pre-built connectors, visual data mapping, and a web-based dashboard. The system provides more than 120 out-of-box pre-built connectors designed to help users integrate with a huge collection of third-party apps and services such as Oracle, SAP, and Salesforce etc. Integrations CloudHub integrates well with the following applications: Box, Dropbox, Drupal, Facebook, GitHub, Google Calendar, Google Contacts, Google Drive, HubSpot, HubSpot CRM, Infor CRM, JIRA Software, LinkedIn, Microsoft Dynamics CRM, NetSuite, Oracle Service Cloud, Marketo, QuickBooks, PayPal, Salesforce Sales Cloud, ServiceNow, SAP CRM On demand, Slack, SharePoint, SugarCRM, Twitter, Twilio, Workday, Zendesk, Zoho CRM, and Zuora. CloudHub also has an API available, and it supports Linux, Mac, Windows, and Web-based platforms. Pricing CloudHub uses a freemium, open source, subscription pricing model, with a free trial available. Specific, tailored quotes are available on request directly from CloudHub. Bottom Line Overall, CloudHub is a secure, reliable, and scalable integration platform that allows developers to integrate and coordinate services and apps with operations, whilst giving them total control through a Web-based dashboard, and an eclipse-based ‘drag-and-drop’ interface for development. This is all undertaken without having to install or manage a hardware infrastructure. With no hardware to maintain and continuous software updates, CloudHub really delivers true cloud-based integration.

Nutshell

Nutshell CRM is a web-based app that helps small and medium-sized businesses by giving them the tools to help close sales quickly and efficiently. This solid CRM helps businesses to grow with consolidated communications, automated sales processes, and detailed contact management. Nutshell CRM is very easy to adopt, with its clear layout and intuitive setup process, along with a centralized contact organization system. It is also highly scalable in order to move along with growth and it has with more than 40 available integrations available. Nutshell CRM includes many features to help sales teams close deals quicker. It has numerous tools for team collaboration, reporting and sales automation, and integration. The service is very flexible and is able to be accessed from desktop computers or mobile devices. This is an important key concept for many businesses that work remotely. Manage Leads A great feature of Nutshell CRM, is that it does not separate leads from opportunities. Throughout the pipeline sales are tracked as leads, this, in turn, provides a more seamless user experience. in order to create a lead, you simply click ‘Create New’ and then populate the fields with all the information that you currently have available. Within a lead, you are able to include multiple accounts, assignees, contacts, competitors, products, and sources. Generate Reports Nutshell CRM has a solid set of analytics tools that are second to none. With the ability to generate data reports business owners are able to review information such as overall sales health, based on leads, or drill down to view activities from the past 30 days. You can also view data from each quarter, year, or choose a rolling period as well. Sales reports can also be filtered by user, team, product, or source. Nutshell CRM also gives you the option to select your most common sources or products, and then track these metrics in the pipeline at various stages. This is a useful way to track which leads are overdue, based on estimated close dates. Integrations Nutshell CRM has a varied array of integrations, with more than 40 business apps and services available. These include Google Apps, Mailchimp, Microsoft Exchange, Twitter, Wufoo, Zendesk, and Zapier. Pricing Nutshell CRM uses a static pricing model, charging a flat fee of $15 per month, per user. This includes unlimited storage and contacts. Bottom Line Overall, Nutshell is a good choice when it comes to rapid deployment, coupled with a straightforward pricing model that is not tied into a certain number of leads, contacts or accounts. With unlimited storage and native iOS and Android apps, offering real-time synchronization across all devices, you can see why many SMB’s choose Nutshell as their go-to CRM.