Installed through our safe & fast downloader (more info)
Filehippo

Safe shield iconSafe Downloader

The Safe Downloader downloads the app quickly and securely via FileHippo’s high-speed server, so that a trustworthy origin is ensured.
In addition to virus scans, our editors manually check each download for you.

Advantages of the Safe Downloader

  • Malware protection informs you if your download has installed additional unwanted software.
  • Discover additional software: Test new software that are waiting to be discovered in the downloader.
  • With us you have the choice to accept or skip additional software installs.

Editors' Review · July 31, 2025

Your dedicated Malwarebytes troubleshooting assistant

The Malwarebytes Support Tool (MBST) is a specialized utility designed to diagnose and resolve issues with Malwarebytes software. Whether you’re a seasoned user or new to troubleshooting, MBST simplifies the process of collecting diagnostic data, repairing installations, and performing clean reinstalls. With its intuitive interface, resolving software issues becomes a faster and more user-friendly experience.

Rather than scanning for malware, MBST focuses exclusively on addressing problems within the Malwarebytes application itself. It helps identify issues such as corrupted installations or failed updates, enabling quicker restoration of your security coverage. Note that MBST does not replace Malwarebytes’ core malware detection—users should still rely on Malwarebytes Premium or the free Anti-Malware version for threat scans and removal.

Focused repair tool

The tool streamlines troubleshooting by gathering comprehensive diagnostic logs for support analysis, executing repair workflows like clean uninstalls and reinstalls, and compiling all relevant data into a single ZIP file for effortless submission to Malwarebytes Support. Most operations finish within minutes, though processing times vary based on your hardware.

Wide system compatibility with minimal requirements

Engineered for versatility, MBST supports both 32-bit and 64-bit systems, delivering optimal performance on modern hardware while remaining lightweight enough for older machines. While the tool’s minimalist design suggests ease of use, Malwarebytes has not published formal accessibility documentation (e.g., screen reader or keyboard-navigation support).

Integrated support at your fingertips

The Malwarebytes Support Tool is an efficient troubleshooting utility designed to diagnose and resolve issues with Malwarebytes software. By simplifying log collection, repairs, and clean reinstalls, it restores protection quickly without replacing core malware detection. Compatible with both 32-bit and 64-bit systems, it offers broad hardware support, though formal accessibility features remain undocumented. Integrated with Malwarebytes' support ecosystem, it ensures optimal performance through automated diagnostics and streamlined repairs.

Enlarged image for Malwarebytes Support Tool
Malwarebytes Support Tool 0/1

Technical

Title
Malwarebytes Support Tool 1.9.7.1002 for Windows
Requirements
Windows 11
Language
English
Available languages
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish
License
Free
Latest update
Author
Malwarebytes
SHA-1
1cd5a24d506a6bd8cc423cf3b9f0fbc89a14c00e
Filename
malwarebytes_support_tool_1.9.7.1002.exe

Program available in other languages



Changelog

We don’t have any change log information yet for version 1.9.7.1002 of Malwarebytes Support Tool. Sometimes publishers take a little while to make this information available, so please check back in a few days to see if it has been updated.

Can you help?

If you have any changelog info you can share with us, we’d love to hear from you! Head over to our Contact page and let us know.

Explore apps

Related software

Last updated