Your dedicated Malwarebytes troubleshooting assistant
The Malwarebytes Support Tool (MBST) is a specialized utility designed to diagnose and resolve issues with Malwarebytes software. Whether you’re a seasoned user or new to troubleshooting, MBST simplifies the process of collecting diagnostic data, repairing installations, and performing clean reinstalls. With its intuitive interface, resolving software issues becomes a faster and more user-friendly experience.
Rather than scanning for malware, MBST focuses exclusively on addressing problems within the Malwarebytes application itself. It helps identify issues such as corrupted installations or failed updates, enabling quicker restoration of your security coverage. Note that MBST does not replace Malwarebytes’ core malware detection—users should still rely on Malwarebytes Premium or the free Anti-Malware version for threat scans and removal.
Focused repair tool
The tool streamlines troubleshooting by gathering comprehensive diagnostic logs for support analysis, executing repair workflows like clean uninstalls and reinstalls, and compiling all relevant data into a single ZIP file for effortless submission to Malwarebytes Support. Most operations finish within minutes, though processing times vary based on your hardware.
Wide system compatibility with minimal requirements
Engineered for versatility, MBST supports both 32-bit and 64-bit systems, delivering optimal performance on modern hardware while remaining lightweight enough for older machines. While the tool’s minimalist design suggests ease of use, Malwarebytes has not published formal accessibility documentation (e.g., screen reader or keyboard-navigation support).
Integrated support at your fingertips
The Malwarebytes Support Tool is an efficient troubleshooting utility designed to diagnose and resolve issues with Malwarebytes software. By simplifying log collection, repairs, and clean reinstalls, it restores protection quickly without replacing core malware detection. Compatible with both 32-bit and 64-bit systems, it offers broad hardware support, though formal accessibility features remain undocumented. Integrated with Malwarebytes' support ecosystem, it ensures optimal performance through automated diagnostics and streamlined repairs.