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itop - ITSM & CMDB OpenSource for Windows

2.7.4-7194

accognet(Free)

User rating4

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Free IT service management tool

itop - ITSM & CMDB OpenSource is a free service management tool like ITBrain and Manage Engine Free Windows Admin Tools for Windows. It boasts a document management tool, a completely customisable CMDB and a helpdesk system. It also has web services that you can integrate with your own IT and mass import tools.

itop has received stellar reviews for being a fantastic free solution and for its easy customisation options. It’s also regarded as a brilliant overall ITSM package. For software that’s completely open-source and free to use, this is great news.

Key features

itop has many amazing features for users to enjoy. One of these features is that users can readily access a built-in knowledge base to resolve common queries. It also boasts a service desk for day-to-day management.

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You’ll find that the customisable workflows offer an adaptable mechanism for dealing with your organisation’s needs. The program also offers a dashboard where your team members can set their control screens with only the necessary information. 

With itop, you can offer your customers easy solutions to their unique problems with change, incident and problem management modules. In addition, users have access to automatic responses by email, creating and updating tickets via email, and more.

Versions

itop Community is the free version of this software that's available for download. It boasts many of the features available in the two paid versions. itop Professional and itop Enterprise offers a couple of other benefits, including ITSM Designer and ITSM Designer Pro. 

File size

This open-source solution for digital companies is available as a ZIP file at just under 20 MB in size.

Adapting to modern needs

itop has adapted to the needs of the digitised society by providing simple solutions to businesses with complex customer environments. This software allows you to offer your customers personalised solutions.

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Technical

Title:
itop - ITSM & CMDB OpenSource 2.7.4-7194 for Windows
Requirements:
  • Windows 8.1,
  • Windows 10,
  • Windows 8
Language:
English
License:
Free
Date added:
Tuesday, May 18th 2021
Author:
accognet
SHA-1:
f0d6363d926d76365be0e439b23e9dfdc3ced2ad

itop - ITSM & CMDB OpenSource for PC

2.7.4-7194

accognet(Free)

User rating4

Changelog

We don't have any change log information yet for version 2.7.4-7194 of itop - ITSM & CMDB OpenSource. Sometimes publishers take a little while to make this information available, so please check back in a few days to see if it has been updated.

Can you help?

If you have any changelog info you can share with us, we'd love to hear from you! Head over to ourContact pageand let us know.

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