Finance

Quality accounting software is vital – whether you’re a small business or a large organisation. Here on FileHippo you’ll find the best free accounting software covering everything from payroll, to invoicing apps and more. Our accounting software for small business includes Chargify, a subscription-based invoicing platform for SMBs that automatically generates and sends individual or recurring invoices. And for business of any size we’ve got great cloud-based accounting apps, including FreshBooks, Fusebill, Inacct, and KashFlow. Discover our range of free accounts software today and make your next payroll run or batch of invoicing a pleasure, not a chore. Read more about our top 5 finance and accounting apps

Chargify
Free
Chargify is a subscription based invoicing platform for SMBs. With it you can automatically send invoices individually or on recurring basis. It comes with some handy tools and features, such as letting you create an order page for customers to sign up for your product or service, and then manage their own subscription. Reporting Chargify has lots of standard reports to choose from. The reporting feature is accessed from your dashboard. From here, you can see an overview of subscribers added/lost and the monthly revenue. From the ‘Analytics page, you can locate over 20 reports on various data points, including website activity, signup success/failure, upgrades and downgrades, expiring credit cards, and metered usage etc. It is worth noting that Chargify doesn’t allow you to build build custom reports from the ground up. Integrations Chargify integrates with over 300 apps via a 3rd party integration service called Zapier. The service lets you automatically synchronize your customers and transactions with services from Mailchimp, Quickbooks, Freshbooks, Nimble, Base CRM, Zoho CRM, SugarCRM, Evernote, Basecamp, Trello, and BigCommerce. Pricing Chargify uses a subscription based pricing model with a free trial available (No Credit Card required). The company charges no setup fees, no transaction fees, and there is no contract. Contact Chargify directly for current pricing. Bottom Line Chargify is a good platform for businesses that sell subscriptions. There service is designed to let customers manage payments themselves, whether that’s by customizing their own order on your payment page, or if its by logging into the self-service portal in order to add or remove services, or change payment information, for instance. Although Chargify is suited to most SMBs, it probably isn't that great for project-based businesses, such as web designers, as it doesn’t provide time tracking or estimate tools.
Download
Close.io
Free
For every business, communication with your leads and potential clients is important. Close.io is a CRM that is focused on simplifying the call process and simultaneously lets you get more done whilst talking to clients. Close.io was built by Elastic's sales lab from the ground-up, for phone and email driven sales teams. It is more than just a CRM, it can be your team's phone center and the place where all customer interaction is logged automatically. Close.io is an efficient CRM that has been designed with the goal of making sales people as efficient as possible. With Close.io you can make and receive calls with just 1-click, and because calls are logged automatically, the lead activity data is displayed as soon as the phone rings, giving the sales team exactly the information that they need at their fingertips. Auto-Data Logging This feature clearly sets aside Close.io from other CRM products.With Close.io phone calls are treated much in the same way that emails are. Sales reps can make, and receive, calls from potential clients directly from within the app, rather than using a separate phone line. These calls are then automatically logged and attached to the relevant client’s file. This is real time saver, as sales reps can spend their time making calls and waste no time logging information. 2-way Email Integration A noteworthy feature is the 2-way email integration. The app is able to take all emails that any member of your team receives or sends, and attaches them to the file of any relevant lead. This data can be viewed by looking at the relevant client’s file. All this is undertaken behind the scenes, with no data entry required. Integrations Close.io integrates well with the following apps and services: Zapier, Clearbit, Bedrock Data, Leftronic , Quickmail, LeadFuze, Hipchat, and GetDrip. There is also a developer API available as well. Support Options Close.io offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, and Video Tutorials. Pricing Close.io uses a subscription pricing model, with plans starting from $59.00 per user, per month. There is a 14 day free trial available (no credit card required). The Basic plan costs $59 per user per month. For this price you get the basic app with contacts, leads and opportunities, 2-way email integration and API access. For $99 per user, per month, you get the Professional plan. This comes with everything offered in the Basic plan, along with bulk email sending, automatic call tracking, and a phone number with unlimited calling in the USA and Canada. The Business plan is priced at $149 per user, per month. With this plan, you get all the Professional plan features, plus additional unlimited worldwide calling, call audio recording, toll-free numbers and ring groups, voice-mail drop, call transferring, and customer reporting graphs. Finally, the Enterprise plan is priced at $299 per user, per months and comes with all of the Business plan features, plus personalized training and sales consultation, integration and VoIP consulting, custom NDA and enhanced support. Bottom Line Close.io is ideally suited towards SMB’s. The app supports Mac and Windows OS and offers a mobile web solution as well. With key features including automatic call tracking, audio call recording, call forwarding and a sales workflow with no manual data input required, you can see why numerous businesses use Close.io as their CRM of choice.
Download
Report Garden
Free
ReportGarden automates the process of client reporting for Digital Advertising agencies. It works with a full-spectrum of marketing tool, which are ideal for any advertising agency. ReportGarden has numerous stand out features that can be used by everyone, no specific skills set is required. It provides multiple custom-built templates to choose from, which makes it very easy to create client reports & dashboards. The White-labeling feature also enables your agency to add your unique brand colors, logo & cover pages to Adwords, analytics, campaign reports, email, PPC, retargeting, SEO, and Social Media, etc. ReportGarden has a variety of tools and great features to help you on your way, from in-depth on-boarding and client training, through to regular interaction and 24x7 support. ReportGarden has numerous features that cover all aspects of marketing, including an SEO Keyword Rank Tracker, Campaign Health Monitoring, and Campaign Alerts etc. Integration ReportGarden integrates seamlessly with a number of products and services, including Google Drive and Twitter Ads. Pricing ReportGarden uses a subscription pricing model with prices starting from $24.00 per month. There is also a free trial available (no credit card required). Bottom Line Overall, ReportGarden is a solid solution that is able to automate client communication for ad agencies. From account health monitoring to reporting, Report Garden gives you a full spectrum of marketing tools that seamlessly integrate with the workflow of your agency. Report Garden can automate the most time consuming tasks like SEO Keyword tracking, PPC Account Monitoring, Client Communication, Project Management, Reporting etc.
Download
Kite Desk
Free
A unfilled order pipeline is a terrible thing, but KiteDesk prospecting software helps dramatically improve your company’s lead generation. The system is designed to produce the right lead information, including email addresses, phone numbers, and professional or social profiles, at the right time to create more qualified meetings and closed sales. KiteDesk specifically targets your Ideal Customer Profiles (ICPs), an area where your prospect research is most efficient. KiteDesk's visual prospect list builder uses expansive search criteria, including company name, type of industry, and business size (including filters by revenue and number of employees); individual person, sorted by name, department, and title; and locations for each contact or business, broken down by country, state, region, city, and/or zip code. The KiteDesk system works everywhere and lets you pick up new contacts no matter how you find them, whether through the Chrome extension, a social media search toolbar on LinkedIn, Kite icons connected to an email address, and the ability to auto-discover prospects from any website. These tools enable the fast construction of lists filled with quality prospects from a database of millions of companies and contacts. Best of all, your sales teams can scale outbound lead generation with KiteDesk. Lead Location KiteDesk’s massive leads database means there are plenty of fully-filterable leads, suited to your industry. The prospecting tool automates the task in order to speed up the sales process. Finally, the social media toolbar will help you save a lead found online with the click of a mouse, while the advanced connection scoring will help ensure that you generate only “warm” leads. Integration Bi-directional syncing with Google Apps, Office productivity, CRM integration, the Chrome extension, the social media toolbar, and the web app mean you are always on the hunt for a lead without missing a chance to grab it. Lead Management Your sales team can record, bridge, and log calls with KiteDesk's Sales Dialer, which lets them keep all of their pertinent lead information in one place. They can also send contact emails directly from the KiteDesk dashboard to avoid multiple channels when trying to follow up on leads. Pricing KiteDesk uses a freemium subscription pricing model that starts from $75.00 per month, with a free trial available with no credit card required. KiteDesk plans start with KiteDesk FIND, which is priced at $75 per seat, per month, billed annually. Next up is KiteDesk REACH, priced at $100 per seat, per month, billed annually (this option includes KiteDesk FIND). If required, data packages and minutes can be purchased separately above the starter tier. Bottom Line KiteDesk provides you with the shortest path to warm, viable leads with advanced connection scoring. You can map out your day’s most important tasks and contacts with action lists, and therefore avoid the pitfall of having so much to do and nowhere to start that you really never get off the ground. With the ability to fully integrate your workflow with leading CRMs, social channels, calendars, and email programs, you can keep all of the information you need right at your fingertips.
Download
AnswerHub
Free
AnswerHub is an enterprise-tier knowledge management platform that has been constructed around a Q&A foundation. It has superb features, such as an advanced knowledge base, and ideation. AnswerHub is a really good solution for gaining and sharing knowledge, as it allows users to do so in a variety of ways, namely utilizing Q&A, ideas, and knowledge base articles. AnswerHub also has advanced features such as in-depth user management, moderation, access control, and role-based permissions that give administrators all of the tools that they require to manage the content, and by extension, users in a successful manner. AnswerHub's platform is also highly customizable, with various themes and plugins available, which allow it to be tweaked to suit the needs and requirements of the business. Integrations Integrations with popular tools and services such as Confluence, SharePoint, Slack, Salesforce, HubSpot and SSO, make it easy to gather knowledge from all over your organization and centralise it under one roof. Pricing AnswerHub uses a subscription pricing model which starts at $500.00 per month. The pricing structure is based upon user count for a private site or if it is a public site then it is based upon a page-view count. There is a free trial available for those who want to test the product before committing to a longer contract. Bottom Line AnswerHub is a great solution that covers all the bases. You can cut support costs and also greatly improve customer satisfaction by allowing customers to locate answers to their questions in an efficient way 24/7. AnswerHub also utilizes advanced search facilities, it has a community edited knowledge base, and a Multimedia supported rich text editor. These tools, coupled with email integration and expert identification and question routing, makes AnswerHub a top knowledge management platform. With successful companies using AnswerHub for customer support, social learning and collaboration, it is no wonder firms such as Epic Games, LinkedIn, eBay, Unity, and Thompson Reuters all use this robust knowledge management platform.
Download
Falcon.io
Paid
Falcon.io offers a platform for social media marketing and customer experience management. It features analytics and audience management data, along with tools for engagement, social listening, and content marketing. With Falcon.io marketing teams are able to deliver more personalized brand experiences across touch points that are solidly based on enriched customer profiles. Falcon.io features a highly intuitive and collaborative interface that is easy to work from. This is nicely complemented by comprehensive support and consultancy services. Collaboration Tools Falcon.io allows marketing teams working in a variety of places, whether that be HQ, local marketing groups or dealerships, to collaborate together and ensure a consistent brand presence across various social media types. Falcon.io incorporates total functionality for social marketing and still remains simple to use with a visualisation-based user experience that is both engaging and comprehensive. Integrations Falcon.io integrates with Google Analytics, Zendesk, Facebook Ads Manager. It also offers an API. Pricing Falcon.io uses a subscription pricing model with a free trial available (no credit card required). As far as pricing structure is concerned, Falcon.io offers two, tailored service plans, Pro and Premium, which are individually designed to suit company size and social media needs. Both offer varying services and support levels. Bottom Line Falcon.io is ideally suited to medium-sized and enterprise companies across a broad range of industries. With Falcon.io users have the tools and capabilities that will enable them to listen to their consumers and target audiences, and effectively engage customers in a variety of ways.
Download
Sisense
Free
Sisense is a Business Intelligence (BI) solution that uses stunning data visualisations. It was developed to be accessible for users of all levels of expertise, even novice users with no prior experience with BI software. The platform can be used by companies of all levels and sizes and because it doesn’t require a long implementation period or extensive training, businesses can begin using it almost immediately. Sisense’s stand-alone applications provide users with the tools they need to manage and support business data using visuals and reporting. It offers data and text mining with interactive analytics tools. Sisense uses ElastiCube as their analytics database, which makes use of In-Chip technology. This enables a single server coupled with minimal hardware to handle big data. Integrated within the suite, Sisense includes functionality for dashboards and scorecards; data warehousing; extract, transform and load (ETL); and a query and report writer. The entire suite is managed via a single interface that has been designed with the end-user in mind. Data Visualizations A key feature of Sisense is the ultra detailed data visualizations that give you a clear and unrestricted view of your data. Sisense’s data visualization toolset, provides you with the ability to generate dynamic visuals and interactive business intelligence reports. You can create stunning graphical representations of your data in the form of charts and from these, you can produce whatever reports you need. You have the option to adjust queries by clicking on any section of a chart or graph, and then drill down to view underlying data. Sisense can also format the data correctly, ensuring it is primed for whichever visualization type you choose. Dashboards With Sisense, users can design interactive dashboards using widgets. You can customize the dashboard that best suits your needs by using different visualization types. You can choose from geographical maps, gauges to measure KPIs, line charts, scatter plots, and pie charts. Because Sisense makes good use of drag and drop functionality, you can simply choose what you need and place it into the dashboard on the page location where you need it. An individual dashboard has the ability to hold numerous widgets and filters, which can be added or removed as required. Integrations Sisense has great support for third part data sets to be integrated into its Dashboard. Usefully, it has built-in connectors that allow it to join present and future data. Sisense connectors support file types such as MS Excel, CSV, and MS Access. It also supports applications such as Amazon Redshift, Google AdWords, Google Analytics, Google Spreadsheets, and Salesforce, Quickbase and Zendesk. Pricing Sisense’s pricing model is based upon a users individual requirements. Key factors include the number of concurrent required users and the volumes of data being processed. Sisense provide a free trial (No Credit Card required). For further information please contact Sisense directly. Bottom Line Sisense provides a solid platform for Data analysis for both data professionals and nontechnical staff. It has a fresh and clean user interface, customizable dashboards, and outstanding data visualisation tools that provide users with a better way to view data from multiple areas within a single environment. Sisense also has a really quick implementation time, with no lengthy customizations required before users can begin using it.
Download
Help Scout
Free
Help Scout is an web-based help-desk solution that focuses on creating conversations with customers. It has been designed to be user friendly form both sides of the coin. From a customer standpoint, communication is personal, while from the support side, multiple brand and inbox management can be easily organized. Help Scout’s key features have been designed to support front line customer service teams by giving them the means to provide customers with excellent support services. Help Scout includes key features such as an integrated knowledge base, real-time reporting, and collision detection. Help Scout’s intuitive interface houses all the support requests in a singular environment. It comes with a solid API, and enhanced team collaboration tools. Collision Detection (Traffic Cop) A great feature of Help Scout is the Traffic Cop. The is basically a fail-safe utility that stops duplicate replies from being sent to customers. All conversations in Help Scout have visual indicators, which inform you if a colleague is working on the same task, and what actions they are currently undertaking. This data allows you to review any updates and then provides you with options on how to proceed; send your pending reply as is, edit it, or discard it. Messages that have been flagged by Traffic Cop are located in a 'Needs Attention' folder, on the sidebar. As soon as the threads are addressed, the folder then automatically disappears. Real-Time Reporting One really productive feature worth noting is Help Scout’s real-time reporting. This tool can assist managers in gaining a better understanding of the day-to-day running of operational matters. Advanced metrics that are viewed within the dashboard are categorized into four key areas: Conversations, Productivity, Team, and Happiness. Help Scout’s report filters; Tag, Folder, or Conversation Type, will assist in focussing your reports on the specific data that you need. The Conversation metrics provide data on the busiest time of day, any conversations answered, and the number of customers etc. Productivity focuses on the help desk’s efficiency metrics. This includes data on time spent answering conversations, first response time, and conversation resolution time frames. Team reports provide high-level insights into team member metrics. This includes the number of customers helped and the handling time. Finally, the Happiness data scores are sourced from customer feedback, in order to gauge the overall customer experience. Integrations The great thing about Help Scout is it's integration with over 40 third-party apps and services, including FullStory, KISSmetrics and Segment.io for Analytics. HipChat, Slack and Talkdesk for Comms. AgileCRM, Capsule and Highrise for CRM. BigCommerce, Freshbooks and Magento for E-Commerce and Invoicing, and Constant Contact, Infusionsoft and MailChimp for Marketing. Pricing Help Scout offers a subscription pricing model, priced at $15 per user per month for the Standard plan, with 5 mailboxes. Help Scout also provides a free plan, which includes a maximum of three users and a single mailbox for the small business. If your organization is larger and your requirements are greater, the Plus plan is priced at $40 per user per month. This plan comes with advanced reporting & features, designed for large teams. It has unlimited mailboxes, and 3 Docs KBs. Help Scout covers options for a wide range of budgets and requirements and there is a Free 15 day trial available (No Credit Card required). Bottom Line Help Scout is a solid help desk solution that uses a different setup, rather that using the standard ticketing system; customer conversations appears like normal email threads. Your customers no longer have multiple logins to access the support information they require. From a support services perspective, the interface is clutter-free to help keep users focused on delivering a great service. The platform is aesthetically pleasing and easy to use, with plenty of room for configuration. If you need a simple, straightforward help desk solution that is easy to set up and maintain, Help Scout is a good choice.
Download
Vision Helpdesk
Paid
Vision Helpdesk's software is a multi-channel help-desk solution, which utilizes digital tickets in order to centralize customer conversations that come from a variety of different sources; email, web portals, social media channels, telephone, and live chats. Vision Helpdesk provides a solid web-based solution to held desk management as it includes three main products; multi-channel help desks, satellite help desks, and IT service desks (ITIL/ITSM). The multi-channel help desks, and satellite help desks help companies stay organized. Vision Helpdesk's IT service desk comes with many advanced features including CMDB, asset management, incident management, problem management, knowledge management, change management, and release management applications. Vision Helpdesk's software includes lots of standard features such as ticket management, knowledge bases, SLA’s, help-desk automation, and customer portals. It also includes more unique features such as ticket billing, a staff collaboration tool (Blabby), and task management tools as well. Client Portals Vision Helpdesk offers users customizable client portals that will fit existing company branding. With Vision Helpdesk, all aspects can be customized, including the logo, the template, and CSS files. Multi-level, category-based knowledge bases can also be personally designed. Staff Collaboration All help-desk staff need to be able to collaborate on tickets and any issues that crop up from them. Vision Helpdesk's collaboration tool is called Blabby. Blabby lets colleagues have both private and group conversations, and teams are able to use Blabby to collaborate on a variety of different matters, including share files and documents and resolving ticket problems. Blabby also has some pretty cool advanced features as well, such as the ability to add #hashtags to posts, based on trending topics, and configurable notifications can be set up to keep everyone on the same page. When teams need to share knowledge with other staff members, they can do so via the secure communication portal. Integrations Vision Helpdesk can be integrated with numerous third party organizations, including social media giants Facebook and Twitter, with live chat, VoIP, and email services for multi-channel ticketing management. Other social media channels, such as LinkedIn and Google+ are also supported. For CMS, Vision Helpdesk ties in well with Joomla, Wordpress, and Drupal. VoIP services are covered by Twilio, whilst live chat services are supported by Userlike, Com100, Livezilla, and Livechat Inc. For remote sessions, Vision Helpdesk supports Teamviewer, Gotomeeting, Gotoassist, and Webex. Paypal and Authorize.net are used for payment gateways, and for billing, WHMCS and Hostbill are supported. Pricing Vision Helpdesk operates a subscription pricing model and has plans for every business, SaaS licensing starts from $7 per staff member, per month for help desk software. Satellite help desk software starts at $14 per staff member, per month, and the Service desk software starts at $21 per staff member, per month. There are also options to download recurring licenses, and one-time licenses as well, if required. Bottom Line Vision Helpdesk is a good solution for businesses of all sizes. It has has a innovative approach to customer support, with cool features such as satellite desks, and gamification, and with pricing starting from $7 per month, per staff agent, you can see why over 8000 firms already use Vision Helpdesk as their choice of support.
Download
DashThis
Free
DashThis is a simple digital marketing reporting tool that allows you to gather marketing campaign data in one place. With its automated, intuitive analytics dashboard, DashThis puts an end to manual marketing reports and saves hours of your time. It’s trusted by over 5,900 marketers and agencies, including some major players like Nestlé and Bridgestone. DashThis is easily adaptable to the needs of each individual business. Choose from one of the pre-set report templates to get started quickly or create a customized dashboard to make it your own. It can be integrated with a large and growing number of data sources, and you can even request a new integration if needed. You can also personalize each widget on your dashboard to show the data you want, exactly how you want it. Automated Reporting DashThis supports a multitude of digital marketing tools and does all the hard work for you, so all you need to do is choose the tools that you want to use and connect your accounts. DashThis makes it easy to send invitations and share your analytics dashboard with your team and clients via email, PDF or URL, and now automatic report distribution has never been easier. Simply create your mailing list and set the desired dispatch frequency and DashThis does the rest of the work for you. Secure Data DashThis has security you can trust, ensuring your digital marketing dashboards will only ever be seen by the people you choose. Protect your reports by adding password protection to any of your dashboards, or even restrict access by IP address. DashThis also heavily encrypts every dashboard to make sure your data always stays safe. Mind-blowing Customer Support DashThis takes pride in its 5-star customer service, allocating a dedicated support member to every account. If going it alone is more your style, the help centre answers all of the most frequently asked questions so you can find answers on your own time. If you’re looking for top tips and information on product updates, the DashThis blog is the best place to start, and there’s even a newsletter for all the latest updates, direct to your inbox. Pricing DashThis has five fixed price plans ranging from individual to enterprise which include all the same features but allow a different number of dashboards, or you can create a custom plan with extra add-ons to fit your needs. The fixed price plans can be paid monthly or annually, all of which offer a 15-day free trial without requiring any credit card information so you can get started quickly. The smallest individual plan costs $39 per month and is limited to three dashboards, while the largest enterprise plan costs $599 per month for a maximum of 100 dashboards. Bottom Line DashThis is an easy to use, comprehensive digital marketing tool that saves you time with automated analytics and reporting. It has a number of customization options, so it can be easily adapted to your individual needs and is likely to provide real value to your marketing activities. In comparison to similar software, DashThis is a great, fully customizable digital marketing tool. DashThis has excellent customer support and provides you with a dedicated account manager so you'll never be left fumbling in the dark. Unfortunately, it's relatively expensive, particularly for the larger plans, though it has an advantage over other alternatives in not restricting features for smaller price plans. Looking to upgrade your marketing software? Check out these marketing tools for businesses. Why not take a look at these top 5 email marketing apps if you want to create better campaigns.
Download
ion interactive
Free
ion interactive is a complete content marketing solution, designed for digital marketers. It optimizes your content and makes it more interactive and customer friendly, thereby enabling you to get higher leads and better conversion rates on your websites. Using ion interactive's agile, developer-free platform and service programs, your brand is able to generate, qualify and deeply profile more leads with interactive content. ion interactive provides a number of data-driven experiences such as calculators, assessments, report cards, quizzes, interactive infographics, look-books, interactive white papers, and configurators, which can all be created, launched and tested without development resources. ion interactive is able to seamlessly integrate into the marketing technology ecosystem, delivering meaningful, contextualized, explicit and descriptive buyer profiles for both sales and marketing. Lead scoring, segmentation, targeting and personalization are all more effective using ion interactive's explicit data, instead of the more common inferred digital body language. Integrations ion interactive integrates with the following apps and services: AWeber, ClickTale, Demandbase, dotmailer, Facebook, HubSpot, Google Analytics, Salesforce Marketing Cloud, Marketo, Twitter, MailChimp, SugarCRM, Pardot, Net-Results, Oracle Eloqua,, Third-Party Integrations , Crazy Egg, Act-On, LinkedIn, Uberflip, and Talisma. ion interactive also has an API available for use as well. Pricing ion interactive uses a subscription pricing model with plans starting from $2000.00 per month. The platform creates an interactive content marketing program that is tailored to suit your specific needs. All plans provide; unlimited quick starts , unlimited users, limitless analytics, unlimited email and phone support, unlimited sell side experiences, unlimited A/B/n testing, and free custom branded themes. All subscriptions also enable creation, testing and measurement of an unlimited number of interactive experiences. Bottom Line Overall, ion interactive is a robust marketing solution that gives digital marketers the ability to generate quality results from their content. By using ion interactive’s content platform and service programs your brand can generate, qualify and deeply profile leads. You can deploy faster, test smarter and measure more accurately via this interactive content software platform, which creates, launches and tests all types of interactive content.
Download
FeedbacQ
Free
FeedbacQ is an advanced customer feedback solution for businesses. It collects customer feedback, learns patterns and predicts trends to offer deep insights into customer satisfaction. These insights are extremely valuable in informing strategic business decisions to improve the customer experience and maintain high levels of customer satisfaction with your business, products, and brand. FeedbacQ is ideal for a range of businesses across many industries, including hotels, restaurants, retail outlets, banks and airports. It is used by owners and operators in various sectors looking to drive sales and enhance business growth. FeedbacQ has plenty of useful features including multi-device and language support, deep analytics, display offers and special promotions, and support for Kiosk Mode. Real Customer Feedback FeedbacQ’s user friendly advanced web platform allows you to quickly create simple and efficient surveys using one of the provided templates or choose fully customizable branding to match your business style. Collect customer feedback through your tablet or phone using the Android and iOS apps, even offline. Because FeedbacQ collects real responses from your customers, it provides truly valuable insights into your customers opinions. Easy Reporting With FeedbacQ, understanding customer feedback is made easy. Detailed analytics reports of your customer feedback can be viewed through the user-friendly web dashboard. The simple layout makes it clear to understand your customer feedback and identifies key areas for improvement. You can also simply click to download an excel report. Deep Insights FeedbacQ deeply analyses your customer feedback to identify patterns and trends to give you a clear picture of what your customers think and want. These deep insights provide valuable, actionable intelligence that businesses can use to make valuable changes and drive customer satisfaction. Business owners and operators in a wide range of industries are using FeedbacQ to gain these deep insights into the customer experience to drive sales and enhance business growth. Pricing FeedbacQ has one free and two paid plans to choose from, with no setup fee or initial deposits so you can get started immediately. The Silver plan is free and allows you to create 50 surveys with 10 questions and 100 responses per survey. The Gold plan costs $19 per month and allows you to create an unlimited number of surveys with unlimited questions, increases the response limit to 1000 per survey, and unlocks additional features including 24/7 email support and custom branding. Finally, FeedbacQ's Platinum plan costs $39 per month, which lifts the response limit on surveys and unlocks access to all features. There are no contracts and you are free to discontinue at any time. All current features and future updates are included as part of the standard Silver package. Bottom Line Overall, FeedbacQ makes it quick and easy to create customized, simple and efficient surveys and distribute them to your customers and collect feedback. It provides deep insights in a clear dashboard, and machine learning algorithms learn patterns from your customer feedback to predict trends and allow you to make strategic business decisions. In comparison to other software, FeedbacQ is highly rated for its usability and client experience. It provides actionable insights from your customer feedback where some alternative options don't provide this feature. Unfortunately, the Platinum price plan is relatively expensive compared to other alternatives that offer more features for a slightly lower price. However, FeedbacQ does offer a 30-day full demo to try all the platinum features before deciding to purchase. Looking to improve customer satisfaction? Check out these top 5 CRM software solutions.
Download
Pipeline Deals
Free
PipelineDeals is a sales and account management acceleration platform that has been designed to make interacting with your customers a simple yet highly effective experience. PipelineDeals has a wide array of tools to help your sales teams track leads via your sales pipeline, send follow-up emails, set tasks and reminders, and manage all your contacts, all from under one roof. PipelineDeals is both safe and reliable to use, using the same type of security encryption that banks use, ensuring your data remains safe. Pipeline Deals backs up your data on a regular basis and have 99.96% uptime over the last four years. Key Features include: Lead management tools. Dedicated iOS and Android apps available. Collaboration tools. Customizable templates. Send trackable emails. API available to use. Integrates with numerous apps and services. PipelineDeals is a sales management system that has been designed for ease of use, while providing your sales team with a powerful set of tools to best manage your sales process. The collaborative area is easy to access and can be navigated by all users with little training required. Email Integration A great feature of Pipeline Deals is the native email integration with Connect. Connect is a total email integration solution that has been designed to assist sales teams maximize productivity and strengthen customer relationships from one system. With Connect you are able to sync your Google Apps, Outlook, and other IMAP email services in order to channel your communications directly in PipelineDeals. Integrations PipelineDeals supports integrations with a number of different apps and services, including 123ContactForm, Bitium, Google Apps for Work, Google Calendar, Gmail, Geckoboard, Google Docs, Google Drive, Help Scout, INinbox, LinkedIn, MailChimp, Microsoft Excel, Microsoft Outlook, PieSync, QuickBooks Online, RightSignature, Userlike Live Chat, Yesware, and Zapier. PipelineDeals also has an API available for use. Pricing PipelineDeals uses a One-time License, Open-source pricing model with prices starting from $24.00 per month for the Standard plan. The Accelerator Plan is priced at $48 per user per month. The Standard plan includes sales pipeline management, unlimited document storage, and unlimited contacts, deals, leads, and tasks. The Accelerator plan includes also includes an integrated email inbox, email campaigns, and some automation features. There is also a free trial available (no credit card required). Bottom Line Overall, PipelineDeals is a solid toolkit that has in-depth activity and sales reporting tools. the email automation features are well structured and flexible, with native integration, trackable email campaign tools, and various templates and analytics tools to provide you with key data. The, coupled with unlimited leads, contacts, deals and tasks, not to mention unlimited document storage, make PiplineDeals your go-to solution for sales management.
Download
SherpaDesk
Free
SherpaDesk is a cloud-hosted customer support solution that lets businesses and their employees track time and create invoices from one integrated platform. SherpaDesk has been specifically designed to capture time and generate support tickets for professional service providers. By utilising the power of SherpaDesk organizations can ensure that they accurately record every hour of work, can automate the issuing of complex invoices, and increase collaboration between providers and customers. SherpaDesk is a superb customer engagement solution that allows tracking multiple rate types across a varied customer base. With mobile device support, advanced email integration and a customer facing web portal all help make SherpaDesk a complete solution for any business that is looking to improve their support and billing processes. Ticket Management A great feature of SherpaDesk is the ticket management system. This enables you to receive client requests, route them and respond to them in a timely fashion. The forms are all very dynamic and allow you to ask specific questions. This, in turn enables you to gather the right kind of information related to user needs and requests. Tickets can be sent by customers via the mobile app, the custom web portal or via email. The system is very simple to use for both business and client. Asset Management SherpaDesk’s asset management tools provide a great way to catalog your organisation’s or your client's inventory. The Asset Manager gives you the ability to easily maintain a database of all your internal hardware or a client's assets. With features such as asset tracking and reporting, and being able to review support history of each asset, SherpaDesk's asset management tools give you a great way to maintain an audit trail of any asset's life-cycle. Accounting Integration SherpaDesk has top notch accounting integration for QuickBooks and Freshbooks. This seamless integration helps you to synchronize customer data between both these solutions and provides a clearer understanding about what is owed from your clients and what you owe your employees! With QuickBooks Integration, you can import, export or synchronize data, thereby helping to eliminate duplicate data entry. Pricing SherpaDesk offers a subscription model with a free trial (No Credit Card required). SherpaDesk provides the first technician free. As more technicians are added to the account you are then charged at $39/technician per month. Additional charge of $2/month if remote assistance is turned on. For the cost of $39/technician per month you get robust time tracking, unlimited email boxes, unlimited customers, unlimited projects, unlimited invoicing, and unlimited asset tracking. Bottom Line SherpaDesk offers businesses a better solution than using email and spreadsheets to help track customer's requests and log time for invoicing. With SherpaDesk you receive quality, managed customer support, which integrates all of the required key elements to run your business.
Download
ChargeOver
Free
ChargeOver is a recurring billing solution for small to medium sized businesses, which are spending too much time attempting to collect unpaid bills on a monthly basis. ChargeOver is flexible, giving you the ability to utilize the software’s customization features and PCI compliance. ChargeOver has an embeddable customer portal, which can be used to allow customers to log-in and pay bills by credit card online. It also stores payment card data, thereby relieving some of the burdens associated with PCI compliance. ChargeOver can be connected to your website or app and configured to automatically capture new customer data, or you can directly enter your customer information manually. It comes with handy, time-saving features, such as if a customer's payment card is about to expire, ChargeOver can be configured to send an email to request that they update their payment information. ChargeOver can also contact the customer on your behalf and request new payment information, if a customer's credit card information doesn't work for any reason. ChargeOver gives customers the option to update their payment information on your branded payment portal. Invoicing A great feature of ChargeOver is the ability to generate invoices at the end of the next billing cycle, whenever you add a new billing package for a customer. ChargeOver also gives you the option to begin invoicing on a specific date as well. Simply enter the service plan or the item which you are billing for, along with a brief description of the charge, rate, and quantity. ChargeOver also allows you to add tags to invoices, in order to make organizing them easier. Personal ChargeOver Dashboard ChargeOver allows you have an overview of the total invoiced amounts and total collections from the last month via a personal ChargeOver dashboard. You also have access to data on the number of new customers that you have added, and you can view custom graphs to see how your income has risen/fallen over any period of time. Integrations ChargeOver provides three ways for businesses to integrate their systems: Rest APIs, webhooks, and usage URLs. The system works together with other popular business tools, including accounting services and email management platforms, as well as the ability to sync with popular tools such as QuickBooks, Xero, MailChimp, InterWeave Smart Payment Gateway, Authorize.net, QuickBooks Online, SendGrid, Constant Contact, Stripe, Avalara, PayPal, Braintree, Mandrill, Zapier, QuickBooks, Forte, Worldpay, and Mailgun. ChargeOver also has an API available for use. Pricing ChargeOver uses a subscription pricing model with plans starting from $65.00 per month. There is also a free trial available (no credit card required). Pricing is based on how many customers you currently have signed up for a subscription billing or recurring revenue plan. For 0-50 customers the price is $65 per month. For 51-150 customers, $115 per month. For 151-500 customers, $229 per month. For 501-2500 customers, $549 per month. ChargerOver also has tailored enterprise quotes available on request. Bottom Line ChargeOver is a straightforward solution for any business that charge customers at regular intervals. It has an easy setup, advanced tools, and flexible billing package, which gives you the freedom to bill clients how you see fit. ChargeOver also comes with a good array of auto-billing features, which can increase the percentage of on-time payments. ChargeOver also works with a variety of payment gateways as well.
Download
Hootsuite
Free
Hootsuite is a tool that is designed to collate all of your social media accounts and manage them from a single, handy dashboard. With Hootsuite, you can write, send, schedule and track posts from a simple interface across multiple networks and multiple accounts. Hootsuite is web-based and does not require any software download. It is easy to use and is great for monitoring analytics and performance. Social Media Dashboard Hootsuite primarily runs from a social media dashboard, which provides a clear picture of all your social media activity across all of your accounts and allows you to post to all of them from one place. Hootsuite gives you access to up to three of your top social media streams for free. Choose from Facebook, Twitter, WordPress, Instagram, Google+ amongst others. This can be so much easier than trying to manage all of your accounts directly from a browser or individual mobile apps. Social Media Monitoring Tool A really useful, albeit less used, aspect of Hootsuite is the social media monitoring tool. With it, you can track what people are posting to your accounts, and you can also monitor what they are saying about your brand. This is done by creating a feed that is based on a search term i.e your business name. The monitoring tool then gives you access to a stream of all public mentions, which include that search term. It doesn’t matter whether they have been directed to your accounts or not. This is a useful tool although it doesn’t offer the degree of flexibility or features that dedicated social media monitoring tools have. It is, however, a good option for SMB’s which have a unique brand or business. Pricing Hootsuite uses a subscription pricing model that starts from $9.99 per month. There is, however, a free trial available with no credit card needed. Bottom Line Hootsuite is really useful platform that lets you update multiple networks in one step, including Twitter, Facebook (profiles, events, groups and pages), LinkedIn (Profiles, Pages and Groups), WordPress, Google+, Vimeo, and Instagram. It has some useful tools, such as the ability to build custom Social Analytics reports, or you can choose from a variety of pre-made templates. Overall, given its simplicity and comprehensive approach, Hootsuite is good social media management tool.
Download
Pipedrive
Free
Pipedrive is a sales pipeline management platform that is based in the cloud. It has been designed to keep sales processes simple, straightforward, and efficient. You can use Pipedrive to organize contacts, forecast sales, and follow-up leads at optimal times. Pipedrive is a truly mobile solution thanks to its robust framework of desktop interface and iOS and Android applications. Sales Pipelines A great feature of Pipedrive is the Sales Pipeline View. It can be more effective than traditional to-do lists because pipelines display sales and leads at every different stage. This gives sales staff a clear view of their productivity and how they can locate deals, which require immediate attention. To see an overview of your team’s current situation, simply navigate over to your sales pipeline. With Pipedrive’s zoom features, you can locate deals that were added in the past day or week. By utilizing drag and drop functionality, you can move deals forward through the pipeline. One of Pipedrive's best features is the icon, which appears next to each deal in your pipeline. The data it provides, at a glance, is very comprehensive: you can tell if you have any activities scheduled that are associated with a specific deal, see if you are behind on your scheduled activities, or even if you still need to follow up the lead. Timeline Views Pipedrive’s Timeline View gives you a clearer insight into your sales, with accurate sales forecasts for the coming months and quarters. Timeline Views provide superb advanced reporting tools that allow you to set both personal and group targets and track them in real-time. The Timeline Views can be customized to suit your personal preferences or existing sales workflows. Integrations and Mobile Access Pipedrive integrates well with numerous third-party applications including Dropbox, MailChimp, Google Apps, and Google Drive. Pipedrive’s REST API is also available. You can also access data on the go with Pipedrive's apps for iOS and Android. These mobile apps are simple and easy to navigate, just like the desktop web interface. You can quickly see your deals, activities, and contacts, or use the search function to search for pertinent data. Pricing Pipedrive uses a subscription pricing model that starts from $12.00/month with a free trial available (No Credit Card required). Pipedrive is reasonably priced and one of the easiest CRM platforms that is available to set up and use. Pipedrive has an easy to understand pricing level system that is great for smaller companies, but it will get expensive rapidly if you have lots of employees. Pipedrive's website informs you to contact them if you want to purchase more than 50 seats. Bottom Line Pipedrive is a great CRM platform that is quick to set up and easy to understand. It is completely customizable and has a simple, intuitive interface that is coupled with some helpful guidance, which makes it a breeze to use. The Forecasting tools provide managers with a birds-eye view of group performance and the suite’s mobile applications allow users to search through contacts and deals 24/7. With Pipedrive you will spend less time working with the software and more time working on sales. Pipedrive may lack in some native capabilities, but it excels with time-saving visuals and ease-of-use.
Download
Credit Karma Tax
Free
The free financial app, Credit Karma, allows users to better manage and understand their credit. It’s a popular choice too, with more than 40 million people from all over the world signed up. Credit Karma boasts an array of far-reaching and diverse features, allowing the most complex and frustrating of financial tasks to be made easier. So, whether you’re looking to work out your credit score or apply for a mortgage or loan, Credit Karma has you covered. By using this slick app you will be able to easily view your credit scores, while seeing how they compare to the national average. TransUnion and Equifax reports can also be viewed too. Moreover, this web app allows you to file for state and federal tax returns. Don’t worry, it will offer expert assistance through live chat. This only enhances Credit Karma’s user-friendly and clean interface, making it seamless for you to get the most out of this multifunctioning digital solution. Is Credit Karma Safe? This app can help you prevent identity theft. It will let you know right away if there has been a data breach that compromises your personal information. What’s more? It will also offer advice on what to do. Meanwhile, it also makes sure that your credit reports are as accurate as possible, while allowing you to monitor and check for errors. Personalised experience Credit Karma’s reports can provide you with special access to payment history, derogatory remarks, credit inquiries, debt utilisation and other information. You can also look at personalised credit recommendations, based on the relevant information on your profile. Pricing Fortunately, it is free to download and use. You are not asked, during the signup process, for any credit card information. However, for the service to work, you will have to provide some personal information. This will include the last four digits of your social security number, your date of birth and the answers to some personal questions. Bottom Line This web app gives you your credit report and score in a simple and informative way, within two credit-reporting bureaus. The free mobile finance app goes a long way to cut out the stress and frustration often experienced when taking on these financial tasks.
Download
Zoho CRM
Free
Zoho CRM is a solid customer relationship management platform that provides a complete CRM solution. With it you can manage sales, marketing, customer support and service and inventory management via a single system. Zoho CRM is based in the cloud, so no setup is required. It can be accessed from anywhere, using both desktop or mobile device. Zoho CRM allows you to generate and track leads, manage tasks, and follow the entire sales pipeline directly from within the app. By utilizing the power of mobile applications utilizing the cloud platform, Zoho CRM allows team members to work collaboratively by giving them access to the most current information available. Workflows Zoho CRM’s customizable workflow management tools allow true automation of regular tasks. This is really useful because every time a new event occurs, Zoho CRM can be configured to automatically deploy a new task and assign it to a specific user, who will then be notified accordingly. Zoho CRM’s Workflows lets administrators set up actions to be executed when certain criteria are met. This, in turn, gives you greater control over how leads are handled. Email Integration A key feature of Zoho CRM is that it can integrate with your existing email environment. This is useful because it provides users with a universal platform of communication across your organization. By integrating an existing email system, users will be able to access new messages and reply them from directly within Zoho CRM. Mobile Integration The Zoho CRM mobile app on both iOS and Android, allows you to access contact details, edit accounts and leads, and view and work with reports. Zoho CRM also supports offline access, which is another extremely useful feature. Alongside the aforementioned email integration, Zoho CRM has the ability to connect to many third party app: including Microsoft Outlook, Microsoft Office, PhoneBridge, and QuickBooks. Zoho CRM for Google Apps also takes the software beyond simple email integration. It also integrates with MailChimp and Constant Contact for email marketing, Evernote for note-taking, ClickDesk for Help Desk service, Outlook for email and calendaring, Microsoft Office for documents, Quickbooks for accounting, and VWorkApp for job dispatching and tracking. Using Zoho's API, developers can customize Zoho CRM as required. Pricing Zoho CRM uses a subscription pricing model that starts at $12.00/month with a free trial available (No Credit Card required). For up to three users, a free plan includes all of the basic features of Zoho CRM, with up to 5,000 records. A standard plan that adds sales forecasting, reporting, and more, is available for $12 per user, per month; while a plan that includes email integration costs $20 per user, per month. An enterprise version for multi-level organizations is available for $35 per user, per month. Bottom Line Zoho CRM is particularly effective for organizations that already use the company's other products, such as Zoho Projects or Zoho Books. It makes good use of Google Apps integration, which also makes it a natural choice if your organization uses those tools for email and calendaring. It has comprehensive reporting tools, advanced CRM features, and good email marketing tools. It has seamless integration between pre-sales and post sales activities via the Inventory Management tool and great integration between Sales and Customer Support processes via the Cases and Solutions feature. Overall, Zoho CRM is a powerful solution for small and medium-size businesses that is available at an affordable price bracket.
Download
Zoho Social
Free
Zoho Social helps marketers in SMB’s to increase the social media presence of your brand with actionable insights that are focused on content and engagement. The platform provides marketers with pre-publishing insights, based on the engagement level of previous posts and the activity of their audience. Zoho Social also shows users the percentage of your audience, that are likely to see your post now, suggests the next best time to post and lets them schedule a post to be distributed at the same time of the day in different time-zones. Zoho Social has a real-time monitoring dashboard, which helps marketers listen to what’s being said about your brand. With Zoho Social, users are able to search and track a keyword; and then respond when you need to. Instant notifications ensure quick reactions and ensure that no relevant conversations slip between the cracks. Within Zoho Social there is also a dedicated reports tab that provides detailed analytics, and social-network-specific statistics that enable you to understand more about your target audience and see exactly how people engage with your content. Key Features Zoho Social’s key features include a wide array of tools, including social network marketing, social media metrics, multi-channel marketing, automated scheduling, social media integration, feedback collection, real time reporting, activity logging, keyword tracking, brainstorming, a search functionality, real time monitoring, and real time notifications. Integrations Zoho Social integrates with the following social media tools: Twitter, LinkedIn, and Facebook. It supports Android and iPhone devices, but unfortunately it doesn’t have an API available. Pricing Zoho Social uses a freemium subscription pricing model, with plans starting from: $10.00 per month. There is also a free trial available (no credit card required). Zoho Social’s plans consist of the Free plan, the Standard plan, and the Professional plan. The Free plan gives you 1 User, 1 Brand, 4 Social Networks, Publishing, a Default Zoho URL shortener and a SocialShare Browser Plugin. Next up is the Standard plan, which is priced at $10 per month. For this price you can have 2 Users, 1 Brand, 5 Social Networks, Publishing and Scheduling, a Default Zoho URL shortener + Bit.ly integration, Smart Q, Basic Reports, Collaboration, Monitoring (Up to 5 saved keyword searches + Twitter lists), and a SocialShare Browser Plugin. You can also have various Add-Ons if you need as well. These are priced at $10 per user, per month for Users, and $10 per brand, per month for Brands. Finally, the Professional plan is priced at $50 per month. This gives you 5 Users, 3 Brands, 5 Social Networks, Advanced Publishing and Scheduling, a Default Zoho URL shortener + Bit.ly integration, a Bulk Scheduler, Smart Q, Advanced Reports, Custom Reports, Sentiment Analysis, Collaboration, Monitoring (Up to 15 saved keyword searches + Twitter lists), and a SocialShare Browser Plugin. Again, you can also purchase Add-Ons if you need to as well. Bottom Line Zoho Social lets you publish and schedule an unlimited number of posts. You can track how your posts are performing and calculate what works best for your audience with detailed statistics, which are available for every published post. With in-depth visual reports and analytics you can understand your audience, and measure and improve the impact of your content. Overall, Zoho Social is a great way to helps marketers increase the social media presence of your brand.
Download

Last updated

PDFDoctor
Online PDF converter
PowerApps
PowerApps
HEY
Premium email service
Universal Bypass
Free web tool
ChatGPT
Free conversational AI
CapCut
Free website for video editing
Brave Search
Free search engine
Adobe Firefly
Free visual generative AI tool
Sfile.mobi
Free web-based file-sharing service
Dogpile
Free meta-search engine
Project xCloud
Free Xbox cloud gaming app
Stable Diffusion Online
Free text-to-image AI generator

Latest

Google Docs
SlideRocket
NetSuite OneWorld
Infusionsoft
GreenRope
Zenefits
Less Annoying CRM
WebHR
Paymo
AWeber

Latest software news

March 29 Tech news roundup: Google to develop Android OS privately, Windows blocks BIOS Update on Lenovo ThinkPad, ChatGPT’s delays image generation rollout
March 22 tech news roundup: YouTube warns that ad blockers violate its ToS, Microsoft suggests users trade or recycle their old PCs, 8-year old Windows security issue remains unpatched
March 15 tech news roundup: Microsoft retires Remote Desktop app, Amazon Prime is getting more ads, Beware of polymorphic Chrome extensions
March 8 Tech News Roundup: Firefox gets Vertical Tabs, YouTube Premium Lite is back, Brother says it did not brick printers
March 1 Tech News roundup: Firefox confuses users with new policy, Google Pixel Watch 3 gets a new feature, New scam uses real mails from PayPal
February 22 Tech News Roundup: Apple iPhone 16e launched, GTA 5 for PC gets a major update, YouTube Premium Lite is coming back
February 15 Tech News Roundup: TikTok is back in the U.S., Apple TV+ launches for Android, iPhone SE 4 could be revealed soon
February 8 Tech news Roundup: ChatGPT Search and Deep Research are ready to rock the internet, Google Gemini 2.0 is here, Malicious mobile apps can use OCR to steal data

Finance

Chargify

Close.io

Report Garden

Kite Desk

AnswerHub

Falcon.io

Sisense

Help Scout

Vision Helpdesk

DashThis

ion interactive

FeedbacQ

Pipeline Deals

SherpaDesk

ChargeOver

Hootsuite

Pipedrive

Credit Karma Tax

Zoho CRM

Zoho Social

Last updated

PDFDoctor

PowerApps

HEY

Universal Bypass

ChatGPT

CapCut

Brave Search

Adobe Firefly

Sfile.mobi

Dogpile

Project xCloud

Stable Diffusion Online

Latest

Google Docs

SlideRocket

NetSuite OneWorld

Infusionsoft

GreenRope

Zenefits

Less Annoying CRM

WebHR

Paymo

AWeber

Latest software news

March 29 Tech news roundup: Google to develop Android OS privately, Windows blocks BIOS Update on Lenovo ThinkPad, ChatGPT’s delays image generation rollout

March 22 tech news roundup: YouTube warns that ad blockers violate its ToS, Microsoft suggests users trade or recycle their old PCs, 8-year old Windows security issue remains unpatched

March 15 tech news roundup: Microsoft retires Remote Desktop app, Amazon Prime is getting more ads, Beware of polymorphic Chrome extensions

March 8 Tech News Roundup: Firefox gets Vertical Tabs, YouTube Premium Lite is back, Brother says it did not brick printers

March 1 Tech News roundup: Firefox confuses users with new policy, Google Pixel Watch 3 gets a new feature, New scam uses real mails from PayPal

February 22 Tech News Roundup: Apple iPhone 16e launched, GTA 5 for PC gets a major update, YouTube Premium Lite is coming back

February 15 Tech News Roundup: TikTok is back in the U.S., Apple TV+ launches for Android, iPhone SE 4 could be revealed soon

February 8 Tech news Roundup: ChatGPT Search and Deep Research are ready to rock the internet, Google Gemini 2.0 is here, Malicious mobile apps can use OCR to steal data