Freshsales CRM


User rating4


Freshsales has been designed as an improved Customer Relationship Management (CRM) tool for your sales force. It will enable businesses to reach out to each lead with an informed call-to-action and will complete context.


It has secured great reviews for its ability to manage leads – managing the process from click to close. G2 Crowd, the business software review platform, even names it as a High Performer among other CRMs.

What are the key features?
Freshsales not only allows you to rank leads, but you can also assign them to particular team members. Thanks to helpful email alerts you will also be able to keep on top of scheduled tasks and follow-ups. Essentially this application encourages high velocity sales, and does so with a user-friendly interface.

Explore simplicity
Inviting users to ‘explore simplicity’ Freshsales argues that, with their help, managing leads has never been so easy. To save time and resources you can automatically assign leads to the right sales person by territory. With Freshworks’ Freshsales application you will never miss out on an important follow-up, as its schedule function will email you alerts.

Keep on top of leads
Moreover, you can also score your leads. By ranking leads you will be able to easily focus on those who are the most important. This will allow you to prioritise follow-ups based on those who need ‘nurturing’ and those who are ‘sales-ready’.

Freshsales offers a free forever 'Sprout' startup plan, and four paid plans to suit your business requirements. The paid plans offer a free 30-day trial, and you can switch up or down between plans at any time. The first three plans are available on a monthly or annual basis, with a discount applied for annual commitments.

'Blossom' is perfect for small teams with basic capabilities, from £12 per user per month. 'Garden' is ideal for growing teams with the addition of advanced CRM customization and lead assignment features, from £25 per user per month. The 'Estate' plan provides the best value for large teams priced from £49 per user per month, and introduces auto profile enrichment, smartforms and event tracking, and a reporting dashboard. 'Forest' is made for enterprises, and the only paid plan that requires an annual commitment. Priced at £79 per user per month, 'Forest' provides IP whitelisting and EUC data center features.

Bottom Line
Overall, Freshsales will help to multiply your sales team’s force and efficiency. Many businesses have given special testimonials for Freshsales, claiming that it has ‘made sales fun again’ and revolutionised their workforce.

Freshsales CRM for Web Apps
  • Firefox,
  • Internet Explorer,
  • Opera,
  • Chrome
Available languages:
  • English,
  • Polish,
  • Japanese,
  • Spanish,
  • French,
  • Italian,
  • Chinese,
  • German
Date added:
Saturday, January 1st 2000

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