Centralized Grievance Redressal: Rajasthan Sampark Review
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Rajasthan Sampark is a free Android application by DoITC GoR, offering citizens of Rajasthan a centralized platform to address government service-related grievances. With a state-level call center and an integrated web portal, it simplifies grievance lodging and resolution processes. Users can register complaints via various channels, including a toll-free number, portal, app, and e-Mitra centers. The app ensures transparent grievance handling, real-time progress tracking, and feedback submission options, enhancing accountability.
Rajasthan Sampark optimizes grievance redressal with a toll-free number (181), enabling easy grievance registration and status checks. Users can rate service quality and re-open complaints if necessary. This integrated platform fosters transparency and efficiency in government service delivery.
