Genesys Tempo: A Convenient App for Managing Contact Center Schedules
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A free app for Android, developed by Genesys Telecommunications Labs Inc.
When was the last time you were on a project where everything you did was done on a computer? How much time did you spend making sure all the reports were generated as you needed them to be? How often did you check to see if a deadline was approaching? It’s time to change that.
Genesys Tempo is a cloud-based app for contact center employees to manage their schedules, working hours, and time off from their mobile devices.
You can manage your schedules from your phone, and receive notifications for all schedule changes. You can also quickly and efficiently log your hours and keep track of your work-life balance.