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Editors' Review · February 13, 2025

Comprehensive Review of SolarWinds Web Help Desk

SolarWinds Web Help Desk is a robust software solution designed for IT departments to streamline help desk operations and manage IT assets effectively. This application centralizes ticketing, asset management, and reporting, providing a unified interface for IT personnel to handle user requests efficiently. Key features include automated ticket routing, customizable workflows, and detailed reporting capabilities, which enhance productivity and transparency within the IT support team.

The software offers integration with various applications, including Active Directory and other SolarWinds tools, facilitating seamless data exchange and user management. Its user-friendly interface ensures that both technicians and end-users can easily navigate the system. The trial version allows users to explore the full range of functionalities before committing to a paid license, making it an attractive option for organizations looking to enhance their IT service management without immediate financial commitment.

Technical

Title
SolarWinds Web Help Desk for Linux 12.1.0 for Windows
Requirements
  • Windows 2003
  • Windows XP
  • Windows 7
Language
English
Available languages
English
License
Trial version
Latest update
Author
SolarWinds
SHA-1
6fd25966ed0076aa17a78a3d369931c022be45a5
Filename
webhelpdesk-12-1-0-1-i386-rpm.gz

Program available in other languages



Changelog

We don’t have any change log information yet for version 12.1.0 of SolarWinds Web Help Desk for Linux. Sometimes publishers take a little while to make this information available, so please check back in a few days to see if it has been updated.

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