بخدمتكم APK for Android

3.20

Jordan eGov Program(Free)

User rating8

بخدمتكم: Government Complaints Management Unit

بخدمتكم is a government complaint management unit available on the Android platform. It was established in 2010 to address citizens' complaints against government institutions and measure their commitment to resolving these complaints. The program is managed by a specialized unit at the Ministry of Public Sector Development, reporting to the Government Services Development Directorate.

Through بخدمتكم, users can file complaints, suggestions, inquiries, or compliments regarding government services. The system ensures confidentiality, transparency, and professionalism, with the identity of the complainant verified through a linked database. To use the application, users need to register and provide personal information as mentioned in their national ID or passport. They can then choose the type of request and fill in the necessary details, including attachments if required. A reference code is provided for tracking purposes.

Once a request is submitted, the responsible entity's focal point reviews it and coordinates with relevant departments to determine the timeline for resolution. Once the request is resolved, the focal point updates the system and notifies the requester. بخدمتكم aims to enhance service quality, listen to customers, and involve them as partners in the development process of the public sector. It offers a convenient and efficient way for citizens to communicate their concerns and provide feedback to government institutions.

Technical

Title:
بخدمتكم 3.20 for Android
Requirements:
  • Android 13.0
License:
Free
Latest update:
Thursday, October 26th 2023
Author:
Jordan eGov Program
Download options:
APK
SHA-1:
1216caf40ae3c0aed8bc5abae8261897023bcc4a
Filename:
com-rolp-cs-rolp-72-66163814-0fbd02563be3e3afafd3e2fefcf1e689.apk

بخدمتكم APK for Android

3.20

Jordan eGov Program(Free)

User rating8

Changelog

We don't have any change log information yet for version 3.20 of بخدمتكم. Sometimes publishers take a little while to make this information available, so please check back in a few days to see if it has been updated.

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