ITbrain by TeamViewer is an integrated IT service management (ITSM) platform, seen as the perfect add-on for IT departments and managed service providers. Essentially the program strives to enable you to manage your, or your clients’, IT in the right way.
TeamViewer say that ITbrain is completely integrated in their systems, allowing a comprehensive IT management rollout within just a few clicks. ITbrain also grows with your business, making it easy to expand your capacity as demand increases.
Moreover, ITbrain is fully customisable. This means the user can cater for the individual needs of their clients and customers, by crafting customised ITbrain policies.Key features include:
- Fully integrated.
- Anti-malware features.
- Asset management.
- Backup features.
ITbrain will allow you to monitor devices proactively and get notified as soon as something concerning occurs. This means you can jump right in to fix an issue before it becomes a real problem. You will also be able to get an Asset Management overview of all your deployed hard- and software in your IT infrastructure.
TeamViewer’s program will also protect your devices against malicious software, such as viruses, ransomware, trojans, spyware, rootkits and more. If you are really concerned about your files, or want ease of access, you can backup important business data to the cloud. Don’t worry, it’s safe and secure.
Overall, ITbrain by TeamViewer is perfect for managed service providers and IT departments alike. You will be able to grow your business, expand your service offering, serve customers more efficiently and amaze your rivals with your superior service. You will be able to know of problems before customers do and able to make the most of tools within just a few clicks.
It will also increase visibility and improve the performance of your IT. This will, in turn, allow you to maintain your devices proactively and provide security and stability for your IT infrastructure. It means that you can reduce your downtime and increase the chance of top IT performance.