HSBC Mobile Banking just keeps crashing, what can be the reason? If HSBC Mobile Banking continually crashes, then find out here what you could do to fix it. With nearly every application, it's more than frustrating when it constantly crashes.
The first thing you should do is to upgrade your current bank account to the latest version. If you are using the app on an existing account, you will need to contact your financial institution and get them to send you a copy of your existing banking file to download onto your phone. Now that you have the latest version of the app installed, you will be able to use all of the functions including the online and internet banking options. Go to the home page and you will see a list of your available HSBC mobile banking eligible accounts. Tap an eligible account and follow the onscreen instructions to sign-in with your login details.
If you are not signed up with a Google Play application, you will need to go to the HSBC website and you will be able to log-in using your regular password. You will see the HSBC Mobile Banking icon in your phone's landscape mode, tap this and follow the onscreen instructions. The HSBC Mobile Banking app will warn you if you are attempting to make any non-bank purchases or changes to your existing account, tap the alert button and follow the prompts. After successfully signing-in, you will be shown your account information including your account balance, your available credit and the maximum available limit of your card. Tap the 'Transfer Money' option and follow the prompts to complete the transaction.