
Dwina Maulia Noor Fatma
Tried opening a bank account and can't even reach the customer service for the last step video call. I called customer service and WhatsApp them too, but they're barely any help since they just told me to wait and wait again saying that their agent will call me if i just wait patiently for the waiting list. It's been 5 days and still no response... The other steps are easy enough, it's just the Video call that sucks.
1 person found this review helpful
PT Bank MNC Internasional, Tbk.
January 15, 2025
Hi Dwina Maulia Noor Fatma, kami mohon maaf atas ketidaknyamanan yang dialami dan akan menjadi masukan yang berarti untuk perbaikan kami kedepannya. Kami tunggu saran berikutnya dan terima kasih atas perhatiannya.

Christy Tiofanie
Every time I want to make a verification call for the final step of opening my account, it always fails. the call center is always busy busy busy and busy. I tried setting a schedule but when the specified time arrived, there was no incoming call. just stuck on that step. Unistalling it now. Dont want to open a motion account anymore. S u c k s
4 people found this review helpful
PT Bank MNC Internasional, Tbk.
March 24, 2024
Hi Christy Tiofanie, kami mohon maaf untuk ketidaknyamanannya. Untuk permasalahan yang terjadi mohon dapat menyampaikan detailnya kepada kami melalui Call Center 1500188, WA 08888888888 atau email cs@motionbanking.id agar dapat kami proses lebih lanjut. Terima kasih, semoga hari kamu menyenangkan, ya.

Mochamad Reza Imannuddin
wondering if it is true that the customer service is busy handling lot incoming calls from customer, or.. actually there is no customer aervice at all.. tried many times to call to complete my registration steps but it always end up no one responding..
7 people found this review helpful
PT Bank MNC Internasional, Tbk.
March 28, 2023
Hi Mochamad Reza Imannuddin, kami mohon maaf untuk ketidaknyamanannya. Untuk permasalahan yang terjadi mohon dapat menyampaikan detailnya kepada kami melalui Call Center 1500188, WA 08888888888 atau email cs@motionbanking.id agar dapat kami proses lebih lanjut. Terima kasih, semoga hari kamu menyenangkan, ya.